Retail Management Basic
Course Features
- Course Duration:
- Category: Entrepreneurship
- Students: 0
- Certificate: No
- Location:
- Language:
- Lesson: 0
- Viewers: 1302
- Prerequisites: No
- Skill Level:
- Course Capacity: 50
- Start Course:
Descriptions
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- This is a course for aspiring retailers, whether in food, non-food, or online. We give an overview of current Philippine retail industry trends, then do a deep dive on some essential lessons on retail management. Customer service training will be a main focus of this course, as delivering an excellent customer experience is essential for all retail businesses to thrive in today’s environment.
Introduction
This is a course for aspiring retailers, whether in food, non-food, or online. We give an overview of current Philippine retail industry trends, then do a deep dive on some essential lessons on retail management. Customer service training will be a main focus of this course, as delivering an excellent customer experience is essential for all retail businesses to thrive in today’s environment.
Learning Objectives
- Understand the fundamentals of retail management
- Learn how to do a proper customer analysis to determine your target customer
- Learn basic selling and customer service skills
- Devise marketing and communication plans for your retail business
Learning Outcomes
Learners who complete the course will have a basic understanding of retail fundamentals and will be equipped with essential skills to manage their retail businesses.
Target Participants
Students, aspiring retailers/entrepreneurs, small business owners
Our Main Teachers
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MBA at University of Chicago Booth School of Business…